Privacy Policy

This Privacy Policy explains how ProRanked, Inc. (“ProRanked,” “we,” “us”) collects, uses, and shares information when you use the ProRanked developer platform, APIs, and websites (the “Services”). By using the Services you agree to this policy.

Information we collect

• Account information — name, email, organization, and credentials you provide when you create an account or request API access.
• Usage and API data — request metadata, API keys and scopes, IP address, timestamps, and logs we generate to operate, secure, and meter the Services.
• Charging data — operational data you send through the API (chargers, sessions, tariffs, and related records) on behalf of your organization.
• Payment information — billing details, processed by our payment provider (Stripe). We do not store full card numbers.
• Cookies — strictly necessary and analytics cookies on our websites. You can control non-essential cookies in your browser.

How we use information

We use information to provide, secure, and improve the Services; to authenticate requests and enforce scopes and rate limits; to meter usage and bill; to communicate with you; to detect and prevent fraud and abuse; and to comply with legal obligations.

How we share information

We do not sell personal information. We share information with service providers (“subprocessors”) who help us run the Services — including cloud hosting, payment processing (Stripe), email delivery, and analytics — under contracts that require appropriate safeguards. We may also disclose information to comply with law or to protect rights and safety.

Data retention

We retain information for as long as your account is active and as needed to provide the Services, meet legal and accounting requirements, resolve disputes, and enforce our agreements. Operational logs are retained on a rolling basis.

Security

We protect data in transit with TLS and apply access controls, scoped credentials, and monitoring. No method of transmission or storage is perfectly secure, but we work to protect your information using industry-standard measures.

Your rights

Depending on where you live, you may have rights to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at the address below. We will respond consistent with applicable law (including the GDPR and CCPA where they apply).

International transfers

We may process and store information in the United States and other countries. Where required, we use appropriate transfer mechanisms to protect your information.

Children

The Services are not directed to children under 16, and we do not knowingly collect their personal information.

Changes

We may update this policy from time to time. We will post the updated version here and revise the “last updated” date above. Material changes will be communicated where appropriate.

Contact

Questions about this policy? Email [email protected].